These terms apply to users of studiocorkinho.com They will be valid for all your future transactions with Studio Corkinho and visits to studiocorkinho.com. These conditions apply to sales of all products by studiocorkinho.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only studiocorkinho.com and are not related to any other conditions which are applied in stores. Studio Corkinho reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.
WHERE WE SHIP
Studio Corkinho ships worldwide to most countries. If you cannot check out due to shipping limitations, please feel free to contact us, and we will do our best to arrange shipping.
Europe: The shipping cost will be calculated at checkout, depending on the size of the order and the shipping destination. Upon entering your shipping address, you will see the checkout total update with the appropriate shipping rate.
Rest of the world: The shipping cost will be calculated at checkout, depending on the size of the order and the shipping destination. Upon entering your shipping address, you will see the checkout total update with the appropriate shipping rate.
Please note that these timeframes apply to in-stock items. Made to order and pre-order items ship with different timeframes as specified on the product page. We do not guarantee that all the items available at studiocorkinho.com are in stock at the time of your order. If we are out of stock of any items in your order, we will contact you by phone or by e-mail.
We ship once a week. Occasionally, shipments may fall outside the listed timeframes if an item is considered oversized or specialty. All days are quoted in business days. This excludes weekends and holidays.
Once the order has been placed, Studio Corkinho will send you an order confirmation, followed by a tracking e-mail once the package has been sent. We cannot reroute packages once they have been shipped, so please ensure your shipping details and personal information are accurate at the time of checkout. Home delivery is curbside and must be collected at the front door of your building/home.
Items purchased at a discounted or promotional price are final sale. During the 30 days following the delivery of your order, you may request a refund of regular price items. To do so, you must contact us at email@example.com where we will provide you with further instruction. Studio Corkinho reserves the right to refuse any returns that have been shipped without a request. Products must be returned in unused condition with all labels and original packaging fully intact and in a re-sellable condition. Studio Corkinho cannot accept returns where labels have been removed or products opened. All exchanges are subject to availability. If we have the item you wish to exchange in stock, we are happy to facilitate an exchange for you. The cost of return shipping in the case of a refund or exchange is to be covered by the purchaser. We are unable to provide prepaid shipping labels for returns at this time. Refunds for returned merchandise will be made within two weeks from the date of receipt of the product to the original purchaser’s credit card. Note that the original shipping cost, duties, and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. Items cannot be exchanged or refunded at our stores . For questions about the return process, contact firstname.lastname@example.org
If your item(s) appear to be damaged or have been broken during transportation, please send a photo of the damage, box, and item label along with your order number to email@example.com. Damaged goods must be reported immediately upon receipt of goods. However, please note that many of our products are hand-made and therefore each possess unique characteristics. Small imperfections are often inherent to the natural materials we work with and are what makes each piece unique. Faulty items will be replaced by the same type of product, subject to availability.
We accept payments by Visa, MasterCard, and American Express in all regions. The full amount will be charged when we receive your order. Studio Corkinho does not store customers’ payment card details for security purposes.
If you have been charged the wrong amount when shopping from the webshop, we will give you the option of placing a new order with the correct price or cancelling your order. If we are unable to get in touch with you, your order will be automatically cancelled.
VOUCHERS AND PROMOTIONS
Voucher codes cannot be combined with other campaigns or additional vouchers. Voucher codes are subject to expiration and are only applicable within the set date range. Vouchers can therefore not be applied to past or future orders that fall outside of the voucher’s valid dates. Promotions are not applicable on past orders.
Studio Corkinho operates in one currencie: EUR. Studio Corkinho is not responsible for currency changes, and your bank determines the exchange rate that appears on your credit card statement.
DUTIES & TAXES
If your country is part of the European Union (EU), prices include Belgian VAT at 21 %.
For orders outside the EU, we offer tax deductions that will be automatically applied to your order. However, you may be charged VAT, import duties, and/or taxes upon receipt of your package, which are levied by customs. Studiocorkinho.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU, and we cannot predict what your particular charges may be. If you do incur any such additional charges, they must be rendered in order for your package to clear customs.
Studio Corkinho does not cover additional storage or shipping costs that may result from lack of custom clearance or duty/tax payment. Please contact your local customs office for more information.
These terms apply to users of studiocorkinho.com. They will be valid for all your future transactions with Studio Corkinho and visits to studiocorkinho.com. These conditions apply to sales of all products by studiocorkinho.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only studiocorkinho.com and are not related to any other conditions which are applied in stores.
Studio Corkinho reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes.
If you have any questions about the below, please feel free to reach out to us via chat or our customer service email firstname.lastname@example.org
Studio Corkinho (onderdeel van TheMoodStudio BV)
Kardinaal Mercierlei 30
Studio Corkinho cannot warrant that the content of studiocorkinho.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Studio Corkinho may at any time change the content of the site and the items available in the product range. Though Studio Corkinho strives to always display the correct texts, images and pricing in the site and webshop, errors may occur. Studio Corkinho cannot be held responsible for any damage caused from using the site or not being able to use the site. Studio Corkinho cannot guarantee a problem-free, uninterrupted and secure access to the web site.
Copyright (including without limitation, the trademarks of Studio Corkinho, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed to Studio Corkinho APS and its affiliates. Studio Corkinho APS may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Studio Corkinho. You may not modify the material in any way, without the prior written permission from Studio Corkinho. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at email@example.com
Our trade marks include (amongst others) the Studio Corkinho name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.
studiocorkinho.com may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.
Studio Corkinho reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.
In case of Force Majeure, Studio Corkinho's obligations are rendered null and void. The contract between you and Studio Corkinho can in such cases be partially or fully terminated by yourself or by Studio Corkinho. A Force Majeure is defined as event of war, civil war, revolution, riot, governmental measures, strike lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Studio Corkinho will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.
Effective date: June 21, 2018